Privacy Policy
Last Updated: 2026
ConceptGrid ("we," "us," "our," or "Company") operates conceptgrid.co.uk. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.
Information We Collect
We collect information you provide directly, including:
- Contact Information: name, email address, and phone number when you submit inquiry forms or contact us
- Technical Data: IP address, browser type, device information, and operating system
- Cookies and Tracking: information collected through cookies, pixels, and similar tracking technologies
- Usage Data: pages visited, time spent on site, referral sources, and clickstream data
We do not intentionally collect sensitive personal data such as financial information or payment details directly on our website.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics and understanding site performance
- Affiliate tracking and commission attribution
- Improving website functionality and user experience
- Responding to inquiries and providing customer support
- Complying with legal obligations
- Marketing and promotional communications (with your consent)
Cookie Policy
We use the following types of cookies:
- Essential Cookies: necessary for website functionality
- Analytics Cookies: to understand visitor behavior and site performance
- Affiliate Tracking Cookies: to monitor referrals and commissions from partner casinos
- Marketing Cookies: to deliver targeted content and advertisements
You can control cookies through your browser settings and opt-out of non-essential cookies at any time. Please note that disabling certain cookies may affect site functionality.
Third-Party Links
Our website contains links to third-party casino operators, affiliate partners, and external websites. We are not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing the privacy policies of any linked websites before providing personal information. Your use of third-party sites is governed by their respective terms and privacy policies, not ours.
Your Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
- Right of Access: request a copy of your personal data
- Right to Rectification: correct inaccurate or incomplete information
- Right to Erasure: request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: limit how we process your information
- Right to Data Portability: receive your data in a structured, portable format
- Right to Object: opt-out of marketing communications and certain processing activities
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Typically, we retain:
- Contact information: up to 3 years from last interaction
- Analytics and usage data: up to 12 months
- Affiliate tracking data: as required for commission accuracy and dispute resolution
You may request deletion of your data at any time, subject to applicable legal requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us:
Email: [email protected]
Website: conceptgrid.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your data protection rights.